Thursday, May 17, 2012
7:30 am Registration and Breakfast
8:15 am Opening Remarks – Gary Pastore, AHHRA President
8:30 am ASHHRA News and Update
8:45 am Keynote Presentation
Chip Madera, CSP: Radical Leadership Radical Change
In this presentation HR Professionals will:
• Capture their role in creating a culture of world-class hostmanship that produces high performance and maximizes patient and employee satisfaction
• Renew a vision of their self-image that will maximize their influence and leadership potential
• Retool for managing employee engagement during turbulent times
• Gain the inspiration, motivation and energy to achieve their highest outcomes
10:00 am Break in Exhibit Area
10:30 am Morning Session
A. Lynn Moran, MBA: Building A Performance Leadership Brand
During this workshop, participants will initiate the development of a Performance Leadership Brand designed to provide the following benefits:
• Enhanced insight into what contributes to effective leadership
• Greater organization alignment between leadership and business goals and objectives
• Greater synergy between leadership and organization performance
• Enhanced organization impact through leadership development
• Enhanced ability to influence organization effectiveness
The workshop is designed to be highly interactive. Each participant will leave the program with an outline of his/her Performance Leadership Brand in addition to a Leadership Plan to ensure sustainability of the work initiated.
11:45 am Lunch with Exhibitors
1:00 pm Afternoon Session
Gregory G. Zobell, FACHE: 1000% Improvement in Physician Engagement
Engaged physicians are vital to any successful healthcare organization. However, developing physician engagement can sometimes be a challenge. It doesn’t have to be! In this session, attendees will explore essential behaviors necessary to produce a 10X improvement in physician engagement using the Influencer Model®. Learn how clarifying desired results, focusing on vital behaviors and the six sources of influence can help any organization achieve successful physician engagement.
After this session, attendees should be able to:
• Describe the levels of engagement.
• Identify the number of physicians and actual physician “opinion” leaders at each level of engagement.
• Identify the behaviors that result in the greatest amount of change/improvement in engagement.
• State the six sources of influence necessary for full engagement.
• Define vital behaviors and crucial moments to result in physician loyalty.
2:15 pm Break in Exhibit Area (2:30pm Door Prize Drawing in Meeting Room)
2:45 pm Closing Keynote Presentation
Employment Law “Hot Topics” by Joe Clees
4:00 pm Closing Remarks – Gary Pastore, AHHRA President
This program has been approved for 5.0 Strategic HRCI credits through the HR Certification Institute.
